Become a Team Member
at Our Mental Health Agency

Join Our Team

We are growing and expanding our organization! We are seeking experienced, dynamic, innovative, and organized individuals to join our team! We are a positive, team-oriented, mission-driven staff of clinicians and administrators whose priority is to provide exceptional work on all levels.  

ROLE SUMMARY
The Intake Coordinator conducts initial assessments of potential clients and determines the need for care. The Intake Coordinator is responsible for correctly matching clients based on clinical needs. This position requires skill in planning and organizing, strong verbal and written communication, and empathy to provide excellent client care. This role reports to the Clinical Director.

Client Registration and Intake

  • Register new clients and walk them through the intake process by phone.
  • Accurately record client information, access client needs and assign to the appropriate clinician.
  • Provide referrals to individuals as needed, researching options as needed.
  • Respond to web intakes within 24 hours.
  • Create patient portals for new clients and assist clients with the process as needed.

Client Insurance Verification

  • Verify potential client insurance benefits and review this with potential client.
  • Coordinate and confirm alternative billing methods and program eligibility.
  • Update manuals as insurance rules change.

Leadership

  • Leads a weekly intake meeting and provides updates.
  • Drives the Client Access Program (CAP).
  • Point person with community partnerships for new clients.
  • Assists in training new staff and yearly interns.

QUALIFICATIONS & REQUIREMENTS

  • Bachelor’s degree
  • Minimum of 2 years of work experience in a similar role.
  • Knowledge of Microsoft Office Suite. Training will be provided on practice EMR systems.
  • Experience working in a healthcare environment or experience with health insurance.
  • This is a part-time position which

WE OFFER

  • Competitive compensation. This is a part-time position that may include early evenings.
  • Access to staff trainings and onsite meetings.
  • Flexibility in scheduling hours and time off when possible.
  • Exposure and opportunity to learn the operations of a counseling practice.

Successful candidates will be well organized, with well-developed critical thinking skills, and comfort in working in a self-directed environment. This individual will be socially adept, deeply principled, and will demonstrate a commitment to CCCOC’s mission, goals, and programs with the highest professional standards.
CCCOC is an Equal Opportunity Employer. For more information, go to www.chicagocounseling.org.
To Apply: Send detailed cover letter with resume to Christine Collins, [email protected].

Intake Coordinator

Mental Health Therapist
CCOCC’s professional staff is made up of a culturally and ethnically diverse group of master’s and doctoral-level therapists who are committed to offering high-quality counseling services. While we each operate from a solid Christian perspective, we are also respectful and sensitive to clients’ varying beliefs and worldviews. All therapists have experience and expertise in working with a wide variety of clinical settings, client concerns, and spiritual, cultural, ethnic, and diversity issues.

Major Responsibilities:

  • Part-time status: maintain a minimum of 10 direct service hours each week with two evenings shifts per week.
  • Full-time status: maintain a minimum of 23 direct service hours each week with two evenings shifts per week.
  • Attend bi-weekly trainings.
  • Maintain client records, notes written accurately and within compliance standards.
  • Respond to communications with clients and staff in a timely manner.

Qualifications:

  • Master’s degree Counseling, Clinical Psychologist, or master's degree in social work,
    specialization in Marriage and Family Therapy preferred.
  • Prior clinical experience preferred; new graduates considered.
  • Excellent interpersonal skills, time management, and teamwork are needed.
  • Demonstrate commitment to Christianity and the mission of Cornerstone Counseling of Chicago.

Benefits:
Building your client business

  • Full-time Intake support, clients provided to build a caseload quickly.
  • Medical biller handles all billing for you, from insurance claim submissions and billing concerns.
  • Free credentialing for Blue Cross Blue Shield, Aetna, PBA, Cigna and United Healthcare.
  • Designated personal office space and administrative support.

Professional Development

  • Free weekly supervision for licensure - all supervisors have over ten years’ experience in the field.
  • Free monthly CEU’s. Average of 10 CEU credits per year including state mandated trainings.
  • Reimbursement percent for approved trainings.
  • Reimbursement for license renewal.
  • Opportunities for additional income through community presentations

Work/Life Balance

  • Four team gatherings for fellowship and relaxation.
  • Employee W-2 status.
  • Working holidays are your decision.
  • Medical and dental benefits for full-time employees.
  • Flexible scheduling to accommodate personal needs.

To Apply:
For consideration, email a cover letter and CV/resume to:
Christine Collins, Clinical Director [email protected]

Licensed Mental Health Therapist
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Volunteer

We have a variety of volunteer opportunities available for our summer term and are always interested in hearing how you can use your unique gifts and talents to contribute to our organization!

We are currently looking for professional volunteers with experience in:

Administration

Inquire about volunteer opportunities with CCCOC by completing this form.

Volunteer Sign-up Form